Deficiency Records for Heritage Pointe Rehabilitation and Healthcare Ctr

(Home page)

Updated as of November 01, 2016

This is not the most recent data for Heritage Pointe Rehabilitation and Healthcare Ctr. For the most recent information, click here.

A list of the most recent deficiencies for Heritage Pointe Rehabilitation and Healthcare Ctr. The list is based on the information provided by CMS from both standard inspections and from complaints filed by residents.

Deficiency Type of Deficiency Deficiency Date Date Corrected Resulted from a Complaint?
Develop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property. Health 2015-10-23 2015-12-08 N
Ensure residents have the right to have a choice over activities, their schedules, and health care according to their interests, assessments, and plans of care. Health 2015-10-23 2015-12-08 N
Listen to the resident groups and act on their complaints and suggestions that affect resident care and life. Health 2015-10-23 2015-12-08 N
Develop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Health 2015-10-23 2015-12-08 N
1) Provide 3 meals at regular times; 2) serve breakfast within 14 hours of dinner; and 3) offer a snack at bedtime each day. Health 2015-10-23 2015-12-08 N
Maintain drug records and properly mark/label drugs and other similar products according to accepted professional standards. Health 2015-10-23 2015-12-08 N
Have a program that investigates, controls and keeps infection from spreading. Health 2015-10-23 2015-12-08 N
Develop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property. Health 2015-10-23 2015-12-08 N
Ensure residents have the right to have a choice over activities, their schedules, and health care according to their interests, assessments, and plans of care. Health 2015-10-23 2015-12-08 N
Listen to the resident groups and act on their complaints and suggestions that affect resident care and life. Health 2015-10-23 2015-12-08 N
Develop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Health 2015-10-23 2015-12-08 N
1) Provide 3 meals at regular times; 2) serve breakfast within 14 hours of dinner; and 3) offer a snack at bedtime each day. Health 2015-10-23 2015-12-08 N
Maintain drug records and properly mark/label drugs and other similar products according to accepted professional standards. Health 2015-10-23 2015-12-08 N
Have a program that investigates, controls and keeps infection from spreading. Health 2015-10-23 2015-12-08 N
Provide a safe, clean, comfortable and home-like environment; and allow residents to use personal belongings to the extent possible. Health 2014-11-20 2014-12-18 N
Provide a safe, clean, comfortable and home-like environment; and allow residents to use personal belongings to the extent possible. Health 2014-11-20 2014-12-18 N
Provide necessary care and services to maintain or improve the highest well being of each resident . Health 2014-09-11 2014-09-23 Y
Provide necessary care and services to maintain or improve the highest well being of each resident . Health 2014-09-11 2014-09-23 Y
Allow residents to easily view the results of the nursing home's most recent inspection. Health 2013-10-09 2013-12-04 N
Listen to the resident groups and act on their complaints and suggestions that affect resident care and life. Health 2013-10-09 2013-12-04 N
Provide necessary care and services to maintain or improve the highest well being of each resident . Health 2013-10-09 2013-12-04 N
Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents. Health 2013-10-09 2013-12-04 N
Ensure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being. Health 2013-10-09 2013-12-04 N
Store, cook, and serve food in a safe and clean way. Health 2013-10-09 2013-12-04 N
At least once a month, have a licensed pharmacist review each resident's medication(s) and report any irregularities to the attending doctor. Health 2013-10-09 2013-12-04 N
Maintain drug records and properly mark/label drugs and other similar products according to accepted professional standards. Health 2013-10-09 2013-12-04 N
Keep accurate, complete and organized clinical records on each resident that meet professional standards. Health 2013-10-09 2013-12-04 N
Allow residents to easily view the results of the nursing home's most recent inspection. Health 2013-10-09 2013-12-04 N
Listen to the resident groups and act on their complaints and suggestions that affect resident care and life. Health 2013-10-09 2013-12-04 N
Provide necessary care and services to maintain or improve the highest well being of each resident . Health 2013-10-09 2013-12-04 N
Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents. Health 2013-10-09 2013-12-04 N
Ensure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being. Health 2013-10-09 2013-12-04 N
Store, cook, and serve food in a safe and clean way. Health 2013-10-09 2013-12-04 N
At least once a month, have a licensed pharmacist review each resident's medication(s) and report any irregularities to the attending doctor. Health 2013-10-09 2013-12-04 N
Maintain drug records and properly mark/label drugs and other similar products according to accepted professional standards. Health 2013-10-09 2013-12-04 N
Keep accurate, complete and organized clinical records on each resident that meet professional standards. Health 2013-10-09 2013-12-04 N
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Health 2015-03-03 Not Fixed Y
Make sure menus meet the resident's nutritional needs and that there is a prepared menu by which nutritious meals have been planned for the resident and followed. Health 2014-10-02 Not Fixed Y
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. Health 2014-10-02 Not Fixed Y
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Health 2015-03-03 Not Fixed Y
Make sure menus meet the resident's nutritional needs and that there is a prepared menu by which nutritious meals have been planned for the resident and followed. Health 2014-10-02 Not Fixed Y
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. Health 2014-10-02 Not Fixed Y